These terms apply to the RollRoom iOS app and related services provided by PixelPunk Inc. (“we” or “us”). Please read them before use, particularly the purchase, automatic renewal, cloud processing, and account deletion provisions. Our Privacy Policy explains personal information processing.
1. Service and Eligibility
RollRoom provides film-style photography, photo importing, local effects, cloud AI development, and photo saving. Processing methods, connectivity requirements, availability, and payment requirements vary by roll and are described in the feature information and pre-purchase disclosures.
You must have the legal capacity required to enter into and perform these terms. RollRoom is not directed to children under 14. Other minors should use it with a guardian's guidance and consent where legally required, subject to applicable age restrictions. Obtain the app through lawful channels and do not bypass access controls, purchase verification, or usage limits.
2. Accounts and Security
Some features require a RollRoom account. Use a phone number or Apple Account you are entitled to use, protect your device and sign-in credentials, and keep necessary account information accurate. We may conduct reasonable checks for account security, purchase verification, or unusual activity.
Linking an Apple purchase identity to a RollRoom account is subject to purchase verification and ownership rules. The same Apple purchase identity cannot grant the same entitlement repeatedly to multiple active RollRoom accounts. If you encounter an association conflict, use purchase restoration or contact support rather than buying again to resolve it.
3. Your Photos and Generated Content
You retain the rights you lawfully hold in your original photos and other submitted content. You authorize us and service providers necessary to deliver the requested feature to use that content only as needed to process, store, transmit, and deliver that feature. This does not transfer ownership of your original content or authorize its use in public promotional material.
You must have the rights needed to capture, upload, process, and share the content and obtain consent from people depicted when required. Do not infringe copyright, image, privacy, or other rights. Do not submit unlawful content or use results for impersonation, fraud, harassment, or other unlawful activities.
Generated results may be inaccurate, unexpected, or similar to other users' results. Whether content has protectable rights and how it may be used depends on applicable law, your inputs, and third-party rights. We do not guarantee uniqueness or non-infringement for every use. Check content and required permissions before publishing or commercial use, and follow applicable AI-content disclosure requirements.
4. Local Processing and Cloud AI Development
Cloud AI rolls require connectivity and send the photos involved in development to cloud and third-party AI services. See Section 3 of the Privacy Policy for processing details and recipients. Do not use cloud AI rolls if you do not want that processing.
Development depends on connectivity, queues, provider availability, content safety checks, and device conditions. Estimates do not guarantee completion times. For failed or delayed tasks or incorrect allowances, follow the app's instructions or contact support with task details. We will review service-related entitlement disputes using task and transaction records and protect your rights under applicable law.
Save important photos promptly. In-app data may be lost through uninstallation, device damage, system cleanup, or account actions. Cloud development is not a promise of permanent storage or automatic backup.
5. RollRoom Pro, Purchases, and Automatic Renewal
RollRoom may offer RollRoom Pro auto-renewable subscriptions and separately purchased AI rolls or allowance packs. Prices, billing periods, features, quantities, validity, and claim conditions are shown in the app and Apple's purchase confirmation before you buy. Subscription entitlements and separately purchased allowances are different products; check the details before paying.
- Payment: iOS purchases are processed through the Apple App Store. Apple charges your payment method after purchase confirmation.
- Automatic renewal: Auto-renewable subscriptions renew until canceled in Apple's subscription management. Cancel in advance to avoid the next charge. For a free or discounted trial, cancel at least 24 hours before it ends and check the specific deadline shown by Apple.
- Management and cancellation: On iPhone, go to Settings > your Apple Account > Subscriptions > RollRoom. Uninstalling RollRoom, signing out, or deleting your RollRoom account does not automatically cancel a subscription. See Apple's cancellation instructions.
- Access after cancellation: Access follows the subscription status and validity confirmed by Apple. Trials, refunds, or revoked transactions may affect the access period.
- Allowances and roll packs: Entitlements are for the corresponding in-app features, not cash or tradable assets. Used allowances are not granted again by signing in or restoring purchases. Subscription-period allowances, gifts, and separately paid entitlements follow their respective pre-purchase descriptions.
- Price changes: Future price changes follow Apple's rules and applicable notice and consent requirements. They do not change the agreed price of an already completed transaction.
6. Restoring Purchases and Refunds
Use the Apple Account used for the original purchase and the app's Restore Purchases option. Restoration depends on product type, transaction status, usage records, and account ownership. It does not reset consumed allowances or recover deleted photos or profile information.
Apple handles refund requests for App Store purchases. Submit requests through the Apple refund page. Eligibility and timing are determined by Apple under its rules and applicable law; we do not guarantee approval. Refunded, revoked, or invalid transactions may result in corresponding entitlement adjustments. Contact us for missing purchases or disputes so we can investigate. These terms do not exclude statutory refund or other consumer rights.
7. Account Deletion and Ending Use
You can request deletion in account management within the app's settings and complete the requested identity verification. Deletion ends ordinary service for that account and invalidates related sessions. Save important content first and manage Apple subscriptions separately.
Eligible Apple-paid entitlements may be verified and recovered after creating a new account through an explicit Restore Purchases action, subject to ownership rules. This does not restore the old account's creations, photos, profile, or free gifts. Necessary transaction, security, and audit records may be retained as permitted by law, as described in the Privacy Policy.
8. Acceptable Use and Service Changes
Do not attack the service, abuse free entitlements at scale, forge transactions, interfere with other users, or copy, reverse engineer, or bypass software protections where not permitted by law. Where there are reasonable grounds for a violation or security risk, we may apply proportionate restrictions or suspension, with explanations and a route to appeal where appropriate.
We may update rolls, fix features, or perform maintenance. Material changes affecting paid entitlements will receive legally required notice and appropriate treatment; this provision does not authorize arbitrary cancellation of paid rights.
9. Responsibility
We will provide the service with reasonable care and skill. We do not guarantee uninterrupted operation across all devices, networks, or third-party services, or that every AI result will meet a particular aesthetic or purpose. Failures and losses are handled according to their cause, the parties' responsibilities, and applicable law.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including statutory consumer rights and liability for intentional misconduct, gross negligence, or other conduct for which liability must be accepted by law.
10. Apple Platform Terms
RollRoom is provided by us, not Apple. We are responsible under applicable law for app support, service descriptions, and our obligations under these terms. Apple's payment, subscription, and platform services are subject to its terms. Any applicable license agreement shown on the App Store also applies; these terms do not replace license terms required by law or platform rules.
11. Governing Law and Disputes
These terms are governed by the laws of the People's Republic of China, without depriving you of mandatory consumer protections or other non-excludable rights in your country of habitual residence. Contact us first to discuss a dispute. If it cannot be resolved, you may seek remedies before a court or other authority with jurisdiction under applicable law.
12. Updates and Contact
We may update these terms as the service changes. Material changes will be communicated through appropriate means such as in-app notices, and consent will be sought where required. If a provision is invalid, the remaining provisions continue to apply to the extent lawful.
Service provider: PixelPunk Inc. Contact: feedback@pixelpunk.cn. Mention “RollRoom” and provide necessary issue, transaction, or task details. Do not send account passwords.